Privacy & Cookies

Privacy Policy

What is the GDPR?

GDPR stands for “General Data Protection Regulation.” It is a European regulation governing the processing of personal data within the European Union, effective since May 25, 2018.

Legal Context: Continuing from the French Data Protection Act of 1978 (“Loi Informatique et Libertés”), the GDPR adapts to technological and societal developments.
The GDPR strengthens citizens’ control over the use of their personal data.

The company SEH LE BER is committed to ensuring that all personal data processing conducted on its website complies with the GDPR and the French Data Protection Act.

This privacy policy informs you about the purposes of the processing carried out through this website, as well as its legal basis and data retention periods, data recipients, general security measures, the possible existence of data transfers outside the European Union or automated decision-making, the use and management of cookies, your data protection rights, and how to exercise them.

Who is the Data Controller?

The data controller for processing carried out via the website langoustier.com is SEH LE BER whose registered office is located at 2588 chemin du langoustier, 83400 PORQUEROLLES.

For more information, please refer to the legal notice .

What types of data may be collected and for what purposes?

A “personal data” refers to “any information relating to an identified or identifiable natural person.” A person can be identified:

directly (e.g., name, surname);
or indirectly (e.g., an ID number, customer number, phone number, etc.).

When using the website langoustier.com, the following data may be collected for the purposes listed:

Data Collection Source	Personal Data	Purpose of Processing
Contact form	Name, surname, email address, subject of request, data in message	Management of contact requests (inquiries, group bookings, recruitment) and processing by internal services
Booking form	Title, name, surname, postal address, email and phone contact details of the booker; title, name, surname, age of guests; arrival time; any special request message	Management of booking and online payments
Online payment module	Credit card number, expiration date, CVV/CCV, cardholder’s name	Processing online payments
Modification/cancellation form	Booking reference, surname used for the booking, PIN code provided in the confirmation email	Management of booking modifications or cancellations by internal services
GDPR rights requests	Photocopy of ID	Handling data subject requests under GDPR and the French Data Protection Act

What is the legal basis for processing data on this website?

The processing of your personal data by SEH LE BER is based on:

Your consent, when you voluntarily provide your personal data. You may withdraw your consent at any time.
Compliance with a legal obligation, particularly regarding the exercise of your rights under GDPR and the French Data Protection Act.
The performance of a contract to which SEH LE BER is a party, or the implementation of pre-contractual measures at your request.
The company’s legitimate interest in protecting its documents and information.

Who receives the data? Are they transferred outside the EU?

The data collected is intended for processing by the services of SEH LE BER. Only authorized personnel will have access to your data.

Personal data collected and generated by this website is not transferred to parties located outside the European Union (EU).
Exceptions: Data displayed on our website or social media (e.g., images of individuals) may be viewed outside the EU.

How is the data secured?

SEH LE BER is committed to protecting personal data processed via this site in line with best practices. Main security measures include:

SSL-protected website;
Secure hosting within the EU by OVH;
Anti-DDoS protection;
Malware analysis;
Data encryption;
Firewall configurations.

How long is personal data retained?

Data Collection Source	Retention Period
Contact form	Duration of processing your request + 3 years from the last contact
Booking form	5 years after service delivery (contractual basis)
Modification/cancellation form	If booking completed: 5 years after service delivery; if not completed: 3 years from the last contact
Online payment module	Credit card data is not retained; identity data of buyer retained for 10 years (billing requirement)
GDPR rights requests	Duration of processing your request (1 month)

For more information about specific data retention periods, you may contact the data controller at: info@langoustier.com

What are your rights?

Under applicable data protection laws, you have the following rights:

Right to access your personal data and information about them;
Right to rectification, erasure, and portability of your data;
Right to restrict or object to the processing of your data;
Right to withdraw your consent at any time;
Right not to be subject to a fully automated decision.

You also have the right (where applicable) to define general or specific directives regarding the storage, deletion, and communication of your personal data after your death.

How can I exercise my rights?

You can submit your requests in the following ways:

By email: info@langoustier.com
By post: SEH LE BER 2588 chemin du langoustier, 83400 PORQUEROLLES
In person: at the reception of SEH Le Ber 2588 chemin du langoustier, 83400 PORQUEROLLES

Each request must be accompanied by a copy of your ID. This ensures SEH Le Ber can verify your identity before providing any personal data. This document will be deleted once your request has been processed.

SARL la Plage d’Argent may charge a reasonable administrative fee for any additional copies requested (Article 15.3 of GDPR).
If a request is clearly unfounded or excessive, SARL la Plage d’Argent may charge reasonable fees to cover administrative costs or refuse to act on the request (Article 12.5 of GDPR).

Does this site use cookies?

When browsing this site, cookies may be placed on your device (computer, tablet, phone).

These cookies enhance the relevance of the content or information displayed and help tailor it to your needs. SARL la Plage d’Argent cannot identify you via cookies.

Only essential cookies are used on this website. These are necessary for the website to function properly (e.g., security, user session management, accessibility).

Because they are essential, they cannot be disabled through site settings without affecting website performance. However, your browser settings may allow you to block them, which may negatively impact the site’s functionality.

Is there a way to lodge a complaint?

If, after contacting us, you believe that your rights have not been respected, you may file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL) – the competent French supervisory authority:

Online: contact the CNIL’s DPO
By phone: 01 53 73 22 22
By post: 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07

Last update: 26.02.2025